Fingerprinting Services at The UPS Store

Live Scan Fingerprinting at UPS Store Locations

Certifix Live Scan offers nationwide fingerprinting services that can be completed at select UPS Store locations. These services are accessible across all 50 states, providing a convenient option for individuals who need to submit fingerprints for background checks or regulatory purposes.

How It Works

To complete your fingerprinting at a UPS Store, you must first enroll online. During enrollment, you’ll provide your application details, submit payment, and receive a QR code. This QR code is required at the UPS Store location in order to proceed with fingerprint capture. Walk-ins are not accepted without a QR code.

Available Services

The following fingerprinting services are available for online enrollment and completion at participating UPS Store locations:

FD-258 Fingerprint Card Printing – Enroll Online
We’ll digitally capture your fingerprints and print them onto an FD-258 fingerprint card, which is accepted for many state and federal applications. The card is mailed directly to you, and additional copies can be requested if needed.

Florida Level 2 Live Scan Submission (FDLE/AHCA) – Enroll Online
We electronically transmit your fingerprints to the Florida Department of Law Enforcement (FDLE) or the Agency for Health Care Administration (AHCA) for Level 2 background screening. You’ll receive a Transaction Control Number (TCN) that allows you to track the status of your submission.

FBI Fingerprint-Based Background Check – Enroll Online
This service allows you to request your Identity History Summary Report from the FBI. After fingerprint capture, the report is delivered electronically for personal review or third-party use.

California Out-of-State Fingerprinting (FD-258) – Enroll Online
If you’re located outside California but need to submit fingerprints to the California DOJ, we’ll capture your fingerprints, print them onto an FD-258 card, and mail it to you along with all required submission forms. You’ll then send the completed package to the DOJ for processing.

Important Notes

Fingerprinting services at UPS Store locations are made available through the Certifix online platform and are not affiliated directly with The UPS Store, Inc. Store participation and availability may vary, and hours are set by individual store operators. Always check with the location in advance to confirm availability. All services require online enrollment and presentation of a valid QR code at the time of fingerprinting.

Certifix provides a secure and seamless fingerprinting experience through a broad network of available locations, including participating UPS Stores, helping you complete your background check requirements efficiently and reliably.

How to Get Fingerprinted at a UPS Location

Enroll Online

To complete your fingerprinting at a participating UPS location, you must first enroll online. During the enrollment process, you’ll provide your application details, submit payment, and receive a QR code.

Receive Your QR Code

Bring your QR code and a valid photo ID to the UPS location. The fingerprinting technician will scan the code to access your information and proceed with capturing your fingerprints. No additional payment is required at the location.

Get Fingerprinted at a UPS Location

Walk-ins are not accepted without a QR code—online enrollment is required.

Frequently Asked Questions

• What is Certifix fingerprinting at The UPS Store?

  Certifix offers digital fingerprinting services at select The UPS Store® locations. After enrolling online, applicants can visit a participating location to complete their fingerprint capture using a QR code provided during registration.

• How do I get fingerprinted at The UPS Store?

  To get fingerprinted, you must first enroll online. During the enrollment process, you’ll select the type of fingerprinting service, provide your personal information, and pay securely online. You’ll then receive a QR code, which must be presented at the time of your appointment along with a valid photo ID.

• Can I walk into The UPS Store without enrolling online?

  No. Fingerprinting services at The UPS Store require online enrollment in advance. Walk-ins without a QR code will not be accepted.

• What do I need to bring to my fingerprinting appointment?

  You'll need to bring your Certifix QR code (either printed or on your phone) along with a valid government-issued photo ID. No payment is required at the UPS Store location.

• Where can I find a The UPS Store location that offers fingerprinting?

  Before completing your online enrollment, Certifix will display a list of nearby participating The UPS Store locations that accept QR code-based fingerprinting.

• What types of fingerprinting services are available at The UPS Store?

  Certifix provides digital fingerprinting services that can be completed at participating The UPS Store® locations, including FD-258 fingerprint card printing, Florida Level 2 Live Scan submissions for FDLE and AHCA, FBI fingerprint-based background checks, and California out-of-state fingerprinting using the FD-258 card.

• How long does the fingerprinting process take?

  The in-person fingerprinting process typically takes 10 to 15 minutes, depending on the location’s schedule and availability.

• Will I receive confirmation after my fingerprints are submitted?

  Yes. After your fingerprints are captured, you’ll receive a Transaction Control Number (TCN) or a copy of your fingerprint card, depending on your service. You can use the TCN to track the status of your background check with the requesting agency.

• What if I have issues with my fingerprinting appointment?

  If you run into any issues during enrollment or fingerprinting at The UPS Store, please contact Certifix Support. We can help resolve common problems such as unreadable prints, technical difficulties, or questions about your appointment.