Corporate Billing

Utilize our nationwide network to quickly and efficiently fingerprint
your applicants across the US.

  • Accounts Features

    Locations near you

    We currently provide a nationwide network of 1200+ locations that are available to capture your applicants' fingerprints. Our combined network is available in all 50 states, which makes it one of the most comprehensive solutions available in the market today. If you are a company or organization looking to fulfill your fingerprinting requirements, our multi-state network may be the right fit for you. Your applicants can simply enroll online and walk into any of our locations to complete their fingerprint capture.

  • Multi-state processing

    Whether you are looking to archive your applicants' fingerprints or need to send them to a specific state or federal agency, we can work to meet your requirements. Our online enrollment system can be used to collect your applicant information and our network can be used to capture their fingerprints. Currently, we support direct Live Scan transmission to the Federal Bureau of Investigation (FBI), the California Department of Justice (DOJ) and the Florida Department of Law Enforcement (FDLE). Also, we can work to customize a solution to transmit fingerprint records and data to other state or federal agencies.

  • accounts-feature-icon1-min

    Monthly invoicing

    Once the fingerprinting process is complete, we are able to send a single consolidated invoice for all of the applicants that have been fingerprinted; you can choose to receive daily, weekly or monthly transaction reports. Your applicants will not be asked to pay any fees onsite and will only have to present a QR code or token to complete their fingerprint capture. So whether you are looking to fingerprint your applicants in a single state or nationwide, contact us today as we may have a solution for you.

Contact us to get started

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    Who we serve

    Corporations and Small Businesses

    Schools and Educators

    Home Care Providers

    Social Service Agencies

    Religious Organizations

    Volunteer Groups

    FREQUENTLY ASKED QUESTIONS

    • What should I do if I have questions about my account or invoice?

      For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.

    • Can I get a detailed breakdown of charges on my invoice?

      Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.

    • How do I update my billing information or payment method?

      You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.

    • Are there volume discounts available for account holders?

      Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.

    • What payment methods are accepted for billing?

      Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.

    • Can I view and manage my invoices online?

      Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.

    • How do I pay my Certifix account invoices?

      You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.

    • Who qualifies for a Certifix Live Scan account?

      Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.

    • What are the benefits of opening a Live Scan account?

      By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.

    • How do I open a Live Scan account with Certifix?

      To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.

    • What is a “Billing Number”?

      A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.

      How It Works:

      • Some requesting agencies provide the billing number on the Request for Live Scan Service form to cover the DOJ processing fees on behalf of the applicant.
      • If a billing number is not present on the form and you were not provided with a Certifix Account Flyer by your requesting agency, you will be responsible for paying all fees associated with the Live Scan process.

      Summary:

      • If the form includes a billing number, the agency covers the fees.
      • If not, the applicant must cover the Live Scan fees directly.

    • Who can I contact to pay an invoice?

      To pay an invoice, you can contact our billing department through the following methods:

      You can also log in to view and pay invoices online at Certifix Billing Portal.

      Note for Certifix Clients:

      If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.

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