We Come to You

FREQUENTLY ASKED QUESTIONS

• What is mobile fingerprinting?

  Mobile fingerprinting is a service where a technician comes to your location to capture fingerprints, either through Live Scan or ink card, for background checks.

• How do I schedule a mobile fingerprinting appointment?

  You can schedule a mobile fingerprinting appointment by filling out the request form on our website or contacting our support team.

• Who can benefit from mobile fingerprinting services?

  Mobile fingerprinting is ideal for businesses, organizations, or groups that need multiple people fingerprinted at one time or for individuals who cannot travel to a fingerprinting location.

• Are there additional fees for mobile fingerprinting services?

  Yes, mobile services typically include additional convenience fees depending on the location and group size. Please contact us for specific pricing details.

• Can mobile fingerprinting be done for both Live Scan and ink card services?

  Yes, mobile fingerprinting can be used for both Live Scan and FD-258 ink card fingerprinting.

• What is the minimum number of people required for mobile fingerprinting?

  While mobile services are available for individuals, some providers may require a minimum number of people for on-site visits. Contact us for specific group size requirements.

• How long does it take to complete mobile fingerprinting?

  The process typically takes 5 to 10 minutes per person, but the total time depends on the number of individuals being fingerprinted.

• What documents do I need for mobile fingerprinting?

  You will need a valid photo ID and any necessary forms provided by your requesting agency, such as a Request for Live Scan Service Form or ORI number.

• Can I get my results faster with mobile fingerprinting?

  The results processing time is the same whether you use mobile services or visit a location. Typically, results are processed within 24 to 72 hours.

• Are mobile fingerprinting services available nationwide?

  Currently, Certifix offers mobile fingerprinting services in California and Florida. Contact us to check availability in your area within these states.

• What do I need to know about mobile services?

  Certifix offers convenient mobile Live Scan fingerprinting services, which bring the fingerprinting process to your location. Here’s what you need to know:

  1. Mobile Live Scan for Groups:

  • Certifix mobile services are ideal for businesses, organizations, schools, or groups that need multiple individuals fingerprinted at the same time.
  • A certified Live Scan technician will come to your location with all necessary equipment to capture fingerprints on-site.

  2. How to Enroll:

  • You can easily enroll for Certifix mobile Live Scan services by visiting Certifix Mobile Service Enrollment and scheduling an appointment for your group.

  3. Customizable to Your Needs:

  • Certifix mobile services can be tailored to meet the specific needs of your group, including accommodating large events, hiring sessions, or licensing requirements.

  4. Service Area:

  • Certifix provides mobile Live Scan services throughout California and other select areas across the U.S. For more information on availability, you can visit Mobile Live Scan Service Details.

  5. Benefits of Mobile Service:

  • Convenience: Save time by having the fingerprinting process done at your location, avoiding travel for large groups.
  • Group Discounts: Mobile services may offer discounts for large groups or organizations.
  • Professional and Secure: Certifix technicians are highly trained and ensure secure handling of your fingerprint submissions.

  For more details or to schedule mobile services, visit the Certifix Mobile Enrollment page.