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Frequently Asked Questions

How do I check the status of my Live Scan results?

You can check the status of your Live Scan results by following these steps:

1. For California Applicants:

2. For Florida FDLE/AHCA Applicants:

  • After your fingerprints are submitted, you will receive a Transaction Control Number (TCN).
  • You can use the TCN to track the status of your submission by contacting the Florida Department of Law Enforcement (FDLE) or the Agency for Health Care Administration (AHCA) directly.

3. FBI Fingerprint-Based Background Check:

  • For FBI background checks, you will also receive a Transaction Control Number (TCN) after submission.
  • You can check the status by contacting the FBI or the requesting agency to confirm the progress of your background check.

4. Contact Your Requesting Agency:

  • In some cases, your requesting agency may receive the results directly. Contact your agency if you need an update on your Live Scan submission.

If you enrolled online with Certifix, your Transaction Control Number (TCN) or ATI number will be provided to you, which you can use to track your results. You can also contact your requesting agency or visit the Certifix enrollment page for more information.

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