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Frequently Asked Questions

What is a “Billing Number”?

A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.

How It Works:

  • Some requesting agencies provide the billing number on the Request for Live Scan Service form to cover the DOJ processing fees on behalf of the applicant.
  • If a billing number is not present on the form and you were not provided with a Certifix Account Flyer by your requesting agency, you will be responsible for paying all fees associated with the Live Scan process.

Summary:

  • If the form includes a billing number, the agency covers the fees.
  • If not, the applicant must cover the Live Scan fees directly.

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