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What do I need to set up a Certifix account for my business or organization? Back to top

To set up a Certifix account for your business or organization, here’s what you need to know:

1. Request an Account:

• To get started, complete the web form on the Certifix Account Setup page. Once submitted, a representative from our sales team will provide additional guidance.

2. Business or Organization Requirement:

• Certifix accounts are for businesses or organizations that need Live Scan or ink fingerprinting services for their employees, applicants, or members.

3. For Florida Live Scan Services:

• In Florida, businesses must know the ORI number they are submitting to, as the ORI identifies the agency receiving the background check results.

4. For FBI Submissions:

• If your business or organization is submitting to the FBI, you do not need an ORI number unless you are an FBI-approved agency that wants to receive the results electronically from the FBI.

5. For Fingerprint Card Services:

• For fingerprint card services, no ORI number is required. Certifix will mail the FD-258 cards directly to the applicants. You can also choose to have the cards archived online for easy access.

Summary:

• Complete the Certifix account request form to get started.
• For Florida, businesses need to provide an ORI number. For FBI submissions, an ORI is only needed if you are an approved agency. No ORI is needed for fingerprint card services.

If my requesting agency has an account with Certifix, can I go to any of your locations? Back to top

Yes, if your requesting agency has an account with Certifix, you can go to any of our nationwide locations, but you will need to enroll online first. During online enrollment, the system will prompt you to enter the Certifix account number at the final step.

How to Enroll:

• Your requesting agency should provide you with the exact online enrollment URL to avoid confusion. Below are the specific services and their enrollment URLs:
  • FD-258 Fingerprint Card Printing Service:
    Enroll here
  • Florida Level 2 Live Scan Submission (FDLE/AHCA):
    Enroll here
  • FBI Fingerprint-Based Background Check:
    Enroll here
  • California Out-of-State Fingerprinting (FD-258):
    Enroll here

For California Applicants:

• If you are in California, you can walk into any of the listed Certifix locations after enrolling online and obtaining a Token through the California Live Scan Enrollment page.
• If you are outside California but need to submit fingerprints to the California Department of Justice, enroll online for the California Out-of-State Fingerprinting (FD-258) service.

Summary:

• Enroll online first, entering your agency’s Certifix account number at the final step.
• Use the correct service URL for your specific needs.