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Frequently Asked Questions

USA

What should I do after filling out the fingerprint card? Back to top

Once you have completed your fingerprint card, please submit it to the appropriate authority or organization that requested it. This may vary depending on the purpose of the fingerprinting, such as employers, licensing agencies, or background check providers.

Remember to retain a copy of the completed card for your records, as it may be required for future reference or in case of any discrepancies.

For any specific instructions or additional assistance for filling out a fingerprint card in Florida, it is advisable to consult the requesting organization or the local law enforcement agency.

Can I fill out a fingerprint card myself, or do I need professional assistance? Back to top

Filling out a fingerprint card can be done by an individual, provided they carefully follow the instructions and guidelines.

However, in some cases, professional fingerprinting services may be required or preferred, especially when higher accuracy and clarity are necessary.

Are there any specific instructions I should follow while recording my fingerprints? Back to top

Yes, it’s important to follow these guidelines:

  • Use black ink or a high-quality digital scanner for the best fingerprint quality.
  • Roll each finger from one side to the other, ensuring each impression is clear and easily distinguishable.
  • Avoid excessive pressure or smudging while rolling your fingers, and ensure proper drying if using ink.
  • If using a digital scanner, follow the instructions to ensure all fingerprints are accurately captured.
Is Live Scan the same as fingerprinting? Back to top

Live Scan is the electronic capture of fingerprints, you can then choose to have your Live Scan transaction information sent to your requesting agency or printed onto an FD-258 card.

How long does it take for fingerprint results to come back? Back to top

Live Scan transactions are usually transmitted within 24 hours to your requesting agency, if you do not have anything on your record the law enforcement agencies will typically send a clearance letter to your requesting agency within 2 to 3 business days.

Sometimes delays can happen, this is a result of poor quality fingerprints or inaccurate data entry, where the law enforcement agency is unable to identify your transaction. When it comes to poor-quality fingerprints, the law enforcement agency will manually review your fingerprints for a potential record match, if they are still unable to make a determination, they will request that you come back for a resubmission. If there is an issue related to inaccurate data entry, the law enforcement agency may request for you to resubmit your transaction with the correct information. A resubmission request is usually communicated directly to your requesting agency and they will then inform you.

If you have requested that your Live Scan transaction information be printed on an FD-258 card, the card will typically be delivered to you by USPS First Class mail within 5 to 7 business days. If the fingerprints on your ink fingerprint card are not legible, you will need to contact us to request a resubmission.

How long does fingerprinting take to do? Back to top

The Live Scan fingerprinting process can take 5 to 15 minutes depending on your application type and if you have enrolled online or not. Applicants who enroll online will usually have a QR code or Token that will automatically generate all of their information onto the Live Scan system; this will result in reduced data entry time for the Live Scan operator. 

Where can I get fingerprinted near me? Back to top

We offer a nationwide network of locations that you can utilize for your fingerprint capture, you can search for a location using your city, state, or zip code. Once you’ve found a location, you will be able to enroll online and begin your Live Scan fingerprinting process for either an ink fingerprint card or direct submission to the California Department of Justice or the Florida Department of Law Enforcement.

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