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Frequently Asked Questions

Getting Fingerprinted

What do I need to get a Live Scan? Back to top

To complete a Live Scan, you’ll need the following:

1. Request for Live Scan Service Form:

  • Your requesting agency (e.g., employer, licensing board) will provide you with the official Request for Live Scan Service Form.
  • Make sure to fill out the applicant information section on the form before your appointment.
  • This form includes key details like the ORI number (Originating Agency Identifier), which ensures your background check is sent to the correct agency.

2. Valid Photo ID:

  • You must bring a government-issued photo ID to verify your identity. Accepted forms of ID include:
    • Driver’s license or state-issued ID card.
    • Passport or military ID.

3. Optional: Enroll Online (California Only):

Important Notes:

  • Ensure all information on the Live Scan form is accurate, and verify with your requesting agency if you have any doubts.
  • It’s important to bring the form and ID with you to avoid delays or issues during your appointment.
Is Live Scan the same as fingerprinting? Back to top

Live Scan and traditional fingerprinting both involve capturing fingerprints, but the processes are different in how the fingerprints are collected and submitted:

1. Live Scan:

  • Live Scan uses digital scanning to capture fingerprints electronically. This method allows fingerprints to be submitted immediately to the appropriate state or federal agencies for background checks.
  • It’s faster, more secure, and doesn’t require fingerprint cards or mailing.
  • You can enroll online for various Live Scan services through Certifix Live Scan.

2. Traditional Ink Fingerprinting:

  • Traditional fingerprinting involves using ink and paper to capture your fingerprints on an FD-258 fingerprint card.
  • Once printed, the card must be mailed to the requesting agency for processing.
  • This is often used for out-of-state requests or when digital Live Scan is not available.

Key Difference:

  • Live Scan is a digital process submitted electronically, while traditional fingerprinting uses ink and paper and requires mailing the fingerprint card.

You can enroll in both Live Scan and ink fingerprinting services by visiting the Certifix service selection page.

How long does it take to complete a Live Scan? Back to top

The Live Scan process is relatively quick, typically taking around 10 to 15 minutes. Here’s what to expect:

1. Appointment Duration:

  • Your time at the Live Scan location includes verifying your ID, completing the necessary paperwork, and capturing your fingerprints. The whole process usually takes 10 to 15 minutes.

2. Fingerprint Capture:

  • The actual fingerprint capture using the Live Scan machine takes just a few minutes.

3. Processing Time for Results:

  • Once your fingerprints are submitted electronically, background check results are usually processed within 24 to 72 hours, although it can sometimes take up to 7 days or more, depending on the agency’s workload.

Enroll Online:

NAVIGATION