How long does it take for fingerprint results to come back?
Live Scan transactions are usually transmitted within 24 hours to your requesting agency, if you do not have anything on your record the law enforcement agencies will typically send a clearance letter to your requesting agency within 2 to 3 business days.
Sometimes delays can happen, this is a result of poor quality fingerprints or inaccurate data entry, where the law enforcement agency is unable to identify your transaction. When it comes to poor-quality fingerprints, the law enforcement agency will manually review your fingerprints for a potential record match, if they are still unable to make a determination, they will request that you come back for a resubmission. If there is an issue related to inaccurate data entry, the law enforcement agency may request for you to resubmit your transaction with the correct information. A resubmission request is usually communicated directly to your requesting agency and they will then inform you.
If you have requested that your Live Scan transaction information be printed on an FD-258 card, the card will typically be delivered to you by USPS First Class mail within 5 to 7 business days. If the fingerprints on your ink fingerprint card are not legible, you will need to contact us to request a resubmission.
