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Frequently Asked Questions

What should I enter in the OCA number field on the Request for Live Scan Service form if it’s not provided?

The OCA number (Originating Case Agency number) is an optional field on the Request for Live Scan Service form. It is typically used by agencies or employers to track applicants or background check requests internally. If your form does not have an OCA number, it may mean that:

  1. Not Required by Your Requesting Agency:
    • The agency requesting your background check may not require an OCA number. In this case, you can simply leave the field blank.
  2. Specific Instructions from the Agency:
    • If the agency provides specific instructions about what should go in the OCA field, follow their guidelines. For some organizations, they may ask you to fill in an internal reference or case number.

Summary:

  • If no OCA number is listed on your form and you haven’t been given one, it is usually fine to leave this section blank unless otherwise instructed by the requesting agency.

If you’re unsure, contact the agency requesting your Live Scan for clarification.

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