With over 1,200 fingerprinting locations across all 50 states, our network offers one of the most extensive and convenient solutions in the industry. Whether you're a business, school, healthcare provider, or government agency, your applicants can enroll online and visit any nearby location to complete their fingerprinting quickly and easily.
We support organizations operating across state lines with flexible fingerprinting and submission solutions. Applicants can enroll online, have their fingerprints captured at any location in our nationwide network, and we’ll handle direct transmissions to agencies like the FBI, California DOJ, and Florida FDLE. Need something else? We can also customize submissions to meet specific state or federal requirements.
Simplify your billing with one consolidated invoice for all completed fingerprinting transactions. Choose daily, weekly, or monthly reporting based on your preferences. There’s no payment required at the location—applicants simply present a QR code or token for a fast, seamless check-in experience.
For any account or billing-related questions, you can reach our billing team at billing@certifixlivescan.com or call (800) 710-1934 ext. 4.
Yes, your invoice will include a detailed breakdown of charges. If you have any questions, you can contact our billing department for clarification.
You can update your billing information or payment method by logging into the Certifix billing portal or by contacting our billing department directly.
Yes, Certifix offers volume discounts for organizations with high fingerprinting needs. Contact us for details based on your expected volume.
Certifix accepts credit/debit cards, checks, money orders, and electronic transfers. Check with our billing department for more specific details.
Yes, account holders can view, manage, and pay invoices online through the Certifix billing portal. If you haven’t been set up for the portal, contact us at billing@certifixlivescan.com or (866) 278-2551 for assistance.
You can pay your invoices through our online payment portal or by contacting our billing department at (800) 710-1934 ext. 4 or emailing billing@certifixlivescan.com.
Organizations, businesses, and government agencies that require Live Scan fingerprinting for employees, contractors, or volunteers can apply for a Certifix account.
By opening an account, your business can streamline the fingerprinting process for multiple applicants, access volume discounts, and use our online payment portal to track and manage invoices.
To open a Certifix Live Scan account, fill out the application form on our website’s Open a Live Scan Account page. Our team will contact you with further instructions after reviewing your application.
A billing number is a 6-digit code assigned by the California Department of Justice (DOJ) to agencies that choose to be billed directly for government processing fees related to Live Scan submissions.
To pay an invoice, you can contact our billing department through the following methods:
You can also log in to view and pay invoices online at Certifix Billing Portal.
If you have not been set up to use the Certifix payment portal, please contact the billing team at billing@certifixlivescan.com or call (866) 278-2551 for assistance.
© 2025 Certifix, Inc. All Rights Reserved. Privacy Policy Terms of Use
